ORDER RELATED

ORDER RELATED

How do I get help with my online order?
If you need help with your order, please email us at info@chapterone.ae
We might be busy preparing orders, but will get back to you as soon as possible. Please allow 24-48 hours during business days (Monday-Friday) for a response.

How do I report an incomplete / damaged / non-compliant order?
We sincerely apologize for this inconvenience. We invite you to contact our Customer Service by email at the following address upon receipt of your package: info@chapterone.ae

Are all products available online?
You will find the products currently available online on our website. Some items might be temporarily out of stock. If you cannot find the product you are looking for, please contact info@chapterone.ae